FAQ

• Q Privacy Policy update notice
  A

  Our Privacy Policy has been updated. Please refer to the Privacy Policy page for full details.
• Q How do I request a quote?
  A

  Use the 'Auto Quote' menu at the top of the site to enter your asset information and receive an estimated buy-back price reflecting real-time market rates.
• Q How is data completely destroyed?
  A

  We use a three-step process — software erasure, degaussing, and physical shredding — that meets international standards. A destruction certificate is issued upon completion.
• Q Which regions are covered for pickup?
  A

  Nationwide on-site pickup is available. For high-volume assets we coordinate an optimal pickup schedule.
• Q How are carbon credits issued?
  A

  Based on recycled processing volume, credits are calculated through certified verification bodies. We support the entire cycle from issuance to trading.
• Q How do I inquire about a business partnership?
  A

  Please pre-register on the Smart Factory · RFQ page; our team will review and get back to you.